Scope
This policy applies to data processed when you browse our marketing site, create an account, purchase a subscription, use interview simulation features, or contact support.
It covers data we collect directly from you and data generated from your activity inside the product.
Data We Collect
- Account data, such as name, email address, authentication identifiers, and profile preferences.
- Usage data, including interview attempts, responses, scoring signals, progress events, and feature interactions.
- Technical data, including device type, browser details, IP region, and basic diagnostics used for reliability and security.
- Billing data through payment processors; we do not store full card or UPI credentials on our servers.
How We Use Data
- Provide and improve interview simulation, scoring, recommendations, and learning analytics.
- Operate subscriptions, invoices, renewals, and account lifecycle actions.
- Maintain platform security, prevent abuse, and enforce fair usage limits.
- Respond to support requests and service communications.
- Measure product performance and prioritize roadmap improvements.
AI Processing
Interview answers, prompts, and interaction context may be processed by AI models to generate feedback, follow-up questions, and preparation guidance.
We use service providers under contractual confidentiality and security obligations. Avoid sharing sensitive personal data in free-text responses unless necessary.
Retention and Deletion
We retain account and activity data for as long as needed to provide the service, satisfy legal obligations, resolve disputes, and enforce agreements.
You can request account deletion. We will delete or anonymize eligible personal data, except where retention is required by law or legitimate business obligations.
Your Rights
- Access and review the personal data linked to your account.
- Request correction of inaccurate or incomplete data.
- Request deletion of data where legally permitted.
- Withdraw consent for optional communications.
Security
We implement reasonable administrative, technical, and organizational safeguards to protect data from unauthorized access, loss, misuse, and alteration.
No online system is fully risk-free. You are responsible for keeping account credentials confidential and notifying us of suspected unauthorized activity.
Policy Updates
We may update this policy to reflect legal, product, or operational changes. Material updates are posted on this page with a revised last-updated date.
Contact Us
For privacy-related questions, data access requests, or deletion requests, contact us at:
Email: admin@frontendschool.in
We aim to respond to all data requests within 30 days.
Contact
For questions about this policy, write to admin@frontendschool.in or use our support page.